Frequently Asked Questions
Everything you need to know about your LosReyes Apparel order and our premium sports gear.
What is the typical shipping time for LosReyes Apparel?
Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
Do you offer a warranty on your performance gear?
Yes, we offer a 90-day durability guarantee on all high-performance apparel. If your gear experiences manufacturing defects or premature wear under normal athletic use, we will replace it free of charge.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Pro-Fit' size guide. We recommend measuring your chest and waist and comparing them to our charts, as our athletic cuts are designed for a streamlined, compression-style fit.
What is your return policy for worn items?
For hygiene and safety reasons, we only accept returns on items that are unworn, unwashed, and still have the original tags attached within 30 days of purchase.
How should I care for my LosReyes moisture-wicking fabrics?
To maintain the integrity of the technical fibers, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach, as these can clog the moisture-wicking pores.
Do you offer team discounts or bulk ordering?
Absolutely. LosReyes Apparel provides specialized pricing for sports teams, gyms, and athletic organizations ordering 15 units or more. Please contact our sales team via the 'Bulk Orders' page for a custom quote.